Privacy Policy

Privacy Policy

Echo Steps is committed to protecting and respecting your privacy. We collect information about individuals (“Data”) when they use our website and services. This privacy policy describes how we collect, use and disclose Data.

Please read the following carefully to understand our use of personal data. Please note that the Privacy Policy “Policy” relates only to living individuals and personal data relating directly to themselves, and not to persons in any other capacity. It covers how Echo Steps uses information gathered from you when you use our website, contact us, or register interest in our services.


Who is the Data Controller?

Echo Steps
Email Address:


Information that may be collected from you

The personal data that we may collect is your name, phone number and email address. You have full control over whether you provide this. It is only collected when you contact us.


How your Personal Data is used?

In general, we use the information we collect about you to:

  • Revert to you when you have expressed an interest in our services
  • Improve the services we offer


Collection and use of non-personal, statistical data

We do not collect any personal details on the https://www. website.

The statistical and analytical information provides only general information about the number of people who visit

  • The number of people who return to this site
  • The pages that they visit
  • Where they were before they came to this site and the page in the site at which they exited.

This information helps us monitor traffic on the website so that we can manage the capacity and efficiency for the website. It also helps us to understand which parts of the site are most popular and to assess user behaviour and characteristics in order to measure interest in and use of the various areas of the “Echo Steps” website.


Security and where we store your personal data

When potential clients contact us, they may forward their name, phone number and email. We will take this as an indication of interest in our services and will confirm our reasons for receiving this information. This information is always treated in the strictest confidence.  This information will be kept for a maximum of 2 years.

All clients provide their name, phone number and email. Client information is not shared with any third party. This information is always treated in the strictest confidence and is held for 7 years, as per insurance requirements.

Pre-Coaching Questionnaires and Coaching Forms may be used to assist in the preparation for coaching sessions. Post-session notes may be taken for the coach’s own evaluation and progress. Information in these notes is anonymised to protect the privacy of the individual.

These documents, which help to provide a quality service, are deleted and hard copies securely destroyed when the client engagement concludes.

All electronic documents are encrypted and strongly password protected.

You have the right to erase/delete data relating to you at any stage, as set out in the ‘Your Rights’ section below.


Disclosure of your information

We do not share this personal data with any third parties. This website is hosted by Hosting Ireland. You can find details of their Privacy Policy here 


Your rights

As an individual, under EU law you have certain rights to apply to us to provide information or make amendments to how we process data relating to you. These rights apply in certain circumstances and are set out below: –

  1. The right to access data relating to you (‘access right’).
  2. the right to rectify/correct data relating to you (‘right to rectification’).
  3. The right to object to processing of data relating to you (‘right to object’).
  4. The right to restrict the processing of data relating to you (‘right to restriction’).
  5. The right to erase/delete data relating to you (i.e. the “right to erasure”), and
  6. The right to ‘port’ certain data relating to you from one organisation to another (‘right to data portability’).

 If you request data relating to you, please email for an ‘Access Request Form’.


Changes to this policy

We reserve the right to change this Policy from time to time in our sole discretion. If we make any changes, we will post those changes here so that you can see what information we gather, how we might use that information and in what circumstances we may disclose it. By continuing to use our site or our services or otherwise provide data after we post any such changes, you accept and agree to this Policy as modified.


Contact Us

Questions, comments, requests and complaints regarding this Policy and the information we hold are welcome and should be addressed to us at All requests will be dealt with promptly and efficiently.



This Privacy Policy is dated 14th February 2019.